WardourClinical Standards

CQC · ISO 15189:2022 · UN3373 sample transport

Clear, editable compliance documents for UK clinics, labs and sample-collection services

Ready-to-adapt policies, procedures and Excel registers, written from first principles and mapped to CQC's key questions, the 2014 Regulations and ISO 15189:2022. Buy online, download straight away and adapt them to your service.

Who it's for

Private clinics

Clinics registering with CQC or preparing for assessment, from a new single-site clinic to an established multi-room service.

Clinic packs

Medical laboratories

Independent pathology labs and point-of-care testing services working to ISO 15189:2022 and UKAS accreditation.

Lab pack

Phlebotomy and couriers

Mobile and clinic phlebotomy, sample collection and medical couriers transporting UN3373 samples.

Collect pack

The packs

Clinic CQC pack

Clinic Essentials

£349 ex VAT, one-off

The core CQC policies, procedures and registers a small private clinic needs to register and run safely.

31 documents + 8 Excel registers and logs. 12 months of updates included.

Clinic CQC pack

Clinic Complete

£695 ex VAT, one-off

The full clinic library: everything in Essentials plus workforce, patient experience, extra safety policies and more registers.

53 documents + 17 Excel registers and logs. 12 months of updates included.

Lab pack

Lab ISO 15189:2022 pack

£395 ex VAT, one-off

An ISO 15189:2022-structured quality manual, procedures and Excel records for medical laboratories and POCT services.

34 documents + 16 Excel registers and logs. 12 months of updates included.

Collect pack

Collect pack

£195 ex VAT, one-off

Phlebotomy, mobile sample collection and UN3373 sample-transport procedures with chain-of-custody and temperature logs.

16 documents + 7 Excel registers and logs. 12 months of updates included.

Bundles

Bundle

Mobile Phlebotomy CQC Starter

£449 ex VAT, one-off

Collect pack plus Clinic Essentials: the documents a mobile or clinic-based phlebotomy service needs to register with CQC.

47 documents + 15 Excel registers and logs. 12 months of updates included.

Save £95 compared with buying separately (£544).

Bundle

Everything bundle

£995 ex VAT, one-off

All three packs: Clinic Complete, Lab ISO 15189:2022 and Collect. For integrated clinic, lab and logistics services.

103 documents + 40 Excel registers and logs. 12 months of updates included.

Save £290 compared with buying separately (£1,285).

Not sure which one you need? Compare the packs side by side.

How it works

  1. Buy online

    Pay by card through our secure checkout. You confirm that you're buying for a business and accept the licence.

  2. Instant download

    Your .zip file arrives straight away, on screen and by email: Word documents, Excel registers, a user guide, a contents index and a mapping matrix.

  3. Adapt and approve

    Replace the highlighted [placeholders], add your logo, then review and approve the documents for your service.

  4. 12 months of updates

    When guidance or law changes we update the pack, and you're emailed a fresh download free for a year. After that you can choose an optional annual updates subscription.

Why Wardour

Written by people who ran these services

The library comes from years of running CQC-registered clinics, a UKAS-accredited pathology laboratory and a specialist medical courier service in London, then rewritten from scratch as clean, generic templates.

Mapped, not just listed

Every pack includes an Excel mapping matrix linking each document to CQC's five key questions, the 34 quality statements and Regulations 4 to 20A. The Lab pack also maps to ISO 15189:2022 clause numbers.

Consistent and easy to adopt

Each document has the same structure: document control, purpose, scope, responsibilities, procedure, monitoring and review. Placeholders are highlighted and every code is cross-referenced.

Honest about what templates can do

Templates save you weeks, but they're not advice and they don't guarantee a registration or rating. You stay in control, and we say so plainly.

  • Checked against current requirements as at October 2026: CQC framework, HSCA 2014 Regulations, UK GDPR, Oliver McGowan training, ADR 2025
  • Single-organisation licence: use at every location of your organisation
  • Email support and a full FAQ, with no sales calls