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Website Terms of Use

1. About these terms

These terms apply to your use of wardourclinical.co.uk (the "site"), operated by the seller named below. Buying products is covered separately by our Terms of Sale and Licence Agreement.

2. Using the site

• You may view, download for caching and print pages from the site for your own use, subject to these terms.
• You must not misuse the site: no hacking, introducing malware, scraping the site or our product samples at scale, or attempting to gain unauthorised access.
• We may change, suspend or withdraw the site or any content without notice.

3. Content and intellectual property

We own or license the intellectual property in the site and its content, including product samples. Free resources and samples on the site are for your organisation's own use and may not be republished, sold or used to build a competing product.

4. No reliance

Content on the site (including blog articles, checklists and FAQs) is general information, not legal, clinical or regulatory advice. Although we try to keep it up to date, we make no promise that it is accurate, complete or current. See our Medical and Compliance Disclaimer.

5. Links

Links to other sites are provided for information only. We have no control over and are not responsible for their content.

6. Our liability

• Nothing in these terms excludes or limits our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or any other liability that cannot be excluded by law.
• Business users: to the extent permitted by law we exclude all implied warranties about the site and are not liable for any loss arising from use of, or inability to use, the site or reliance on its content, including loss of profit, business, data or goodwill, or indirect loss.
• The site and our products are intended for businesses and organisations. If you are a consumer, nothing in these terms affects your rights that cannot be excluded by law.
• We are not responsible for viruses or other harmful material that may infect your device through use of the site; please use your own virus protection.

7. Law

These terms are governed by the law of England and Wales. Consumers living in Scotland or Northern Ireland may also bring proceedings in their local courts.

8. Contact

help@wardourclinical.co.uk. Last updated: 15 October 2026.

9. Legislation and guidance used as reference

These documents were written from first principles with reference to the following (no third-party template text was copied):

• Consumer Rights Act 2015 (digital content, Part 1 Chapter 3; unfair terms, Part 2; s65 negligence liability): https://www.legislation.gov.uk/ukpga/2015/15/contents
• Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, reg 37: https://www.legislation.gov.uk/uksi/2013/3134/regulation/37
• BIS guidance on the Consumer Contracts Regulations: https://assets.publishing.service.gov.uk/media/5a817b92ed915d74e33fe73a/bis-13-1368-consumer-contracts-information-cancellation-and-additional-payments-regulations-guidance.pdf
• Unfair Contract Terms Act 1977 (s2 negligence, s11 reasonableness - business contracts): https://www.legislation.gov.uk/ukpga/1977/50/contents
• CMA guidance on unfair contract terms (CMA37): https://www.gov.uk/government/publications/unfair-contract-terms-cma37
• Contracts (Rights of Third Parties) Act 1999: https://www.legislation.gov.uk/ukpga/1999/31/contents
• UK GDPR and Data Protection Act 2018; ICO guide to UK GDPR: https://ico.org.uk/for-organisations/uk-gdpr-guidance-and-resources/
• ICO guidance on storage and access technologies (cookies), April 2026: https://ico.org.uk/for-organisations/direct-marketing-and-privacy-and-electronic-communications/guidance-on-the-use-of-storage-and-access-technologies
• Digital Markets, Competition and Consumers Act 2024 - subscription contracts regime (expected from January 2027): https://www.gov.uk/government/consultations/consultation-on-the-implementation-of-the-new-subscription-contracts-regime